Powerful AI Voice Features That Transform Communication

Discover how CenterCall's advanced voice AI technology delivers human-like conversations, seamless integrations, and actionable insights to revolutionize your support.

01.

Natural Voice Conversations

Our AI agents process speech nuances, handle interruptions, appropriate pauses, and emotional intelligence. They sound human, not robotic.

AI Agent

Hi, thanks for calling. I noticed you're inquiring about the enterprise plan.

Customer

Yes, exactly. I wanted to know if it integrates with Salesforce.

AI Agent

Absolutely. We offer native integration with Salesforce CRM.

02.

Seamless System Integration

Connect seamlessly with your existing tech stack. From CRMs to payment gateways, our AI integrates with Salesforce, HubSpot, and Shopify.

Gmail
PayPal
Slack
Dropbox
Zapier
WhatsApp
03.

Advanced Call Analytics

Go beyond basic metrics. Get conversation audits, comprehensive sentiment analysis, resolution tracking, and intent mapping in real-time.

Call Metrics

+24%
Call Duration85%
Sentiment Score92%
Resolution Rate78%

AI Insight

Customer sentiment peaked during pricing.

04.

Smart Call Routing

AI pre-screens calls to determine intent and urgency. Routine queries are handled immediately, while complex issues are routed to humans.

Incoming Call

Analyzing Intent...

AI Routing Engine

Detects: "Tech Support"

Support Team

Routing successful

Everything you need in
CenterCall

Inbound Call Handling

Automate your customer service hotline with AI agents that never sleep.

Outbound Campaigns

Scale outreach for surveys, sales qualifications, and reminders effortlessly.

Appointment Scheduling

Allow customers to book, reschedule, or cancel appointments via voice.

Lead Qualification

Filter leads automatically before passing them to your sales team.

Multi-Language Support

Speak your customer's language with support for over 30 global dialects.

Voice Security

Enterprise-grade security with voice biometrics and encryption.

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